Resort Rules and Information

 

TO ENSURE THAT EVERYONE’S STAY IS AS ENJOYABLE AS POSSIBLE, YOUR CO-OPERATION WITH REGARDS TO THE FOLLOWING ISSUES WILL BE APPRECIATED.

PLEASE NOTE: THE PREMISES IS UNDER CCTV SURVEILLANCE 24/7 

The Resort Administration and/or employees will not be held liable for:

  • Injury or loss of life of any guests whilst on the premises, or using any of the available facilities.
  • Any loss or damage due to fire, theft or any other cause whatsoever.   

 

RIGHT OF ADMISSION IS RESERVED

GENERAL

  • OFFICE HOURS ARE STRICTLY BETWEEN 07H00 TO 16H00 MONDAY TO FRIDAY AND FROM 08H00 TO 12H00 ON SATURDAYS AND SUNDAYS – UNLESS IN CASE OF AN EMERGENCY. 
  • FACILITIES ARE AVAILABLE ONLY FOR GUESTS THAT HAVE BOOKED INTO THE RESORT.
  • FOR THE CONSIDERATION OF OTHER GUESTS NO MUSIC/NOISE IS ALLOWED. MANAGEMENT RESERVES THE RIGHT TO TERMINATE THE OCCUPANCY OF GUEST(S) WITHOUT NOTICE OR REFUND, FOR FAILING TO COMPLY WITH RULES OR FOR CREATING ANY FORM OF NUISANCE OR ANNOYANCE WHICH IN ANY WAY INTERFERES WITH THE QUIET OR GENERAL COMFORT OF OTHER GUESTS. THE USE OF CAR RADIOS IS STRICTLY PROHIBITED WITHIN THE RESORT.
  • PERSONS GUILTY OF VANDALISM OR THEFT WILL BE INSTRUCTED TO LEAVE IMMEDIATELY. FURTHER ACTION MIGHT BE TAKEN.
  • PLEASE DO NOT CHOP FIRE WOOD ON THE BRAAI AREA.
  • FOR THE CHILDREN'S SAFETY, PLEASE RESPECT OUR SPEED LIMIT OF 5KM PER HOUR.

LAUNDRY

  • WASHING MACHINES AND TUMBLE DRYERS ARE AVAILABLE IN OUR LAUNDRY. TOKENS ARE AVAILABLE AT RECEPTION AT A COST OF R25.00 PER TOKEN. 

WATER USAGE

  • WE DEPEND ON BORE HOLES FOR OUR WATER, PLEASE USE WATER SPARINGLY.
  • WE HAVE SEPTIC TANK SYSTEMS, SO PLEASE DO NOT THROW ANY FOREIGN MATTER OR CHEMICALS IN THE TOILETS OR DRAINS.
  • PLEASE BE CONSIDERATE OF OTHER VISITORS WHEN TAKING HOT SHOWERS OR BATHS. 
  • VEHICLES MAY ONLY BE WASHED WITH MANAGEMENT’S APPROVAL.
  • YOUNG CHILDREN USING THE ABLUTIONS AND SWIMMING POOL MUST BE UNDER ADULT SUPERVISION.

RECREATION AREAS

  • A GAMES ROOM IS AVAILABLE.
  • NO ONE IS ALLOWED TO CHANGE THE T.V. SETTINGS; THERE ARE SIX CHANNELS AVAILABLE.
  • NO FOOD OR DRINKS MAY BE PLACED ON THE POOL TABLES.
  • AN ADULT MUST ACCOMPANY YOUNG CHILDREN USING THE SWIMMING POOL.

RESORT EMPLOYEES

  • EMPLOYEES ARE NOT PERMITTED TO CLEAN CHALETS, DO WASHING OR RUN ERRANDS. THE OFFICE CAN ARRANGE FOR CLEANERS IF REQUIRED. THE COST THEREOF IS R80.00 PER DAY PAYABLE IN ADVANCE AT THE OFFICE.

FREEZING FACILITIES

  • LIMITED FREEZING FACILITIES ARE AVAILABLE. (use at own risk)
  • PLEASE ENSURE THAT FISH/BAIT OR FOOD IS STORED IN THE RELEVANT FREEZERS.

PARKING

  • DURING PEAK PERIODS ONLY ONE VEHICLE PER STAND IS PERMITTED.  ADDITIONAL VEHICLES SHOULD BE PARKED IN THE PARKING AREA. 
  • PLEASE DO NOT LEAVE YOUR VEHICLE UNGUARDED AT THE BEACH.

DAY VISITORS

  • ONLY DAY VISITORS VISITING FAMILY OR FRIENDS ARE ALLOWED AT MANAGEMENT’S DISCRETION.
  • COST – R100.00 PER VEHICLE ENTERING THE RESORT AND R25.00 PER PERSON PER DAY.

REMOTE CONTROLLER AND VEHICLE ID CARD

  • THE VEHICLE ID CARD MUST BE DISPLAYED ON THE REARVIEW MIRROR AT ALL TIMES. UNIDENTIFIED VEHICLES WILL BE ASKED TO LEAVE THE RESORT WITH IMMEDIATE EFFECT.

ELECTRIC FENCING AND SECURITY

  • THE ELECTRIC FENCE IS ON 24HOURS A DAY AND THE PROPERTY IS MONITORED BY CCTV CAMERAS. CONTACT WITH THE ELECTRIC FENCE AROUND THE PERIMETER OF THE PARK, IS NOT DEADLY, BUT BE CAREFUL WITH SMALL CHILDREN.
  • PLEASE REPORT ANY SUSPICIOUS ACTIONS OR PROBLEMS REGARDING SECURITY TO RECEPTION.
  • KINDLY DO NOT SWITCH SECURITY LIGHTS OFF, THEY ARE FOR YOUR OWN SAFETY.
  • A GUARD PATROLS THE RESORT AT NIGHT FOR SECURITY REASONS ONLY.

FISH CLEANING AREA

  • FISH CAUGHT SHOULD BE CLEANED AND GUTTED ON THE BEACH AND WASHED OFF IN THE FACILITY PROVIDED, WHICH ADJOINS THE ABLUTION BLOCK.

ON DEPARTURE

  • HOUSES AND COTTAGES MUST BE VACATED BEFORE 10H00 ON DEPARTURE DATE.
  • KINDLY LEAVE CHALETS AND HOUSES AS NEAT AND TIDY AS YOU WOULD LIKE TO FIND THEM. 
  • PLEASE INFORM RECEPTION OF ANY DAMAGE OR BREAKAGE.
  • KINDLY RETURN THE KEYS, GATE REMOTE AND VEHICLE ID CARD TO RECEPTION. 
  • DEPOSITS WILL NOT BE REFUNDED UNLESS HOUSES ARE LEFT NEAT AND TIDY AS FOUND ON ARRIVAL. ALSO IF INVENTORIES HAVE NOT BEEN DONE. KEYS MUST HANDED IN AT THE OFFICE PERSONALLY BY THE BOOKING HOLDER TO RECEIVE YOUR DEPOSIT

 

 

WE HOPE YOU HAVE A LOVELY HOLIDAY!! 


 

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